Your New Company

Our client is a global trading brand built on trust, transparency, and smooth client journeys. They are committed to delivering secure, seamless, and client-friendly financial services with a focus on innovation and compliance.

Your New Role

We are seeking a Payments Specialist to manage the end-to-end payment flow, including deposits, withdrawals, and transaction monitoring. You will work closely with cross-functional teams and external partners to ensure that all payment operations are secure, compliant, and efficient.

Job Responsibilities

• Manage and optimise full payment processes including deposits and withdrawals
• Act as the liaison between Finance, Tech, CX teams, and external PSPs
• Handle client payment enquiries promptly and professionally
• Monitor and improve transaction processing success rates
• Detect and escalate suspicious activity in line with fraud and AML protocols
• Ensure compliance with regulations and privacy standards
• Contribute to PSP onboarding, webinars, and process improvement projects
• Analyse trends and report insights to internal stakeholders
• Meet and exceed operational KPIs
• Support projects to enhance service quality and operational excellence

Job Requirements

• Strong background in payments operations, transaction monitoring, or fraud detection
• Experience in financial services, trading, or banking is highly advantageous
• Excellent communication skills (English required, Mandarin fluency a major plus)
• Strong organisational and time management skills
• High attention to detail, integrity, and sound judgment
• Comfortable with bespoke and integrated systems
• Ability to work onsite in Sydney, Monday to Friday
• Proactive, logical thinker with a growth mindset and adaptability
  

Salary & Benefits

• Permanent, full-time role based in Sydney
• Competitive salary package
• Dynamic, collaborative team culture
• Professional growth and development opportunities
• Exposure to global financial services operations
• Monday to Friday schedule, onsite role
  

Referrals

If you know talented professionals who would excel in this role, we welcome your referrals. A referral bonus is offered for successful hires.

How to Apply

If you're interested in this position, please forward your updated CV to [email protected]

About Us

We are a bilingual recruitment consultancy Connecting Australian and Multinational Businesses with Mandarin–English Speaking Talent. We value professionalism, efficiency and long-term partnerships. To explore more opportunities, follow our LinkedIn page: Mandarin Talents Recruitment.